Privacy Policy

At Salibay, your privacy is important to us. This policy explains how we collect, use, share, and protect your personal information when you use www.salibay.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

  • Personal details: Name, phone number, email address, and delivery address.
  • Account information: Username, password, and order history.
  • Payment details: Mobile money, card, or other payment method information (processed securely via third-party gateways).
  • Device and usage data: IP address, browser type, pages visited, and activity on our platform.
  • Communications: Messages or feedback sent via chat, email, or WhatsApp.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate with you about your account or orders
  • Improve the platform and personalize your experience
  • Send updates, offers, or promotions (you can opt out anytime)
  • Detect and prevent fraud or misuse of the platform

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Delivery partners, to fulfill your orders
  • Payment processors, to complete secure transactions
  • Support teams, to help resolve issues
  • Legal authorities, if required by law

All third parties are expected to respect your privacy and comply with data protection laws.

4. How We Protect Your Information

We use industry-standard security measures to keep your information safe, including:

  • Secure servers and encrypted communication
  • Password protection and account access controls
  • Regular monitoring for fraud or suspicious activity

5. Your Rights

You have the right to:

  • Access and review your personal data
  • Update or correct your information
  • Request deletion of your account
  • Opt out of marketing communications at any time

To make any of these requests, please contact our support team.

6. Cookies

We use cookies to enhance your browsing experience and understand how the platform is used. You can manage cookie settings through your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we’ll notify you on our website or via email.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Your trust means everything to us. Thank you for choosing Salibay.